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Invoicing - Shipping - Returns of goods - Terms and conditions


Thank you for your interest in our products. Here you can find out in advance how we organize shipping and how we work.

Payment

We accept prepayment via credit card. 

The amount of sales tax is indicated after entering the billing address and the company tax number.

After payment confirmation you will receive an order confirmation as well as the invoice receipt sent to the email address you provided. 

The goods will be ready for shipment within one business day. You will be informed about the shipment of goods plus tracking number to track the shipment.

How is the delivery done?

Delivery is made exclusively within Europe.

Delivery costs vary by country and order size and will be added to the product price.

The delivery time is five working days on average.

Returns of goods

We recommend that you order a sample tape before ordering larger quantities. Our products are of course tested on several product substrates. To be on the safe side, we recommend that you test our products on your surfaces.

The costs of any return shipment shall be assumed by the buyer.

You can find more information about this in our terms and conditions.

01 Storage

We recommended to store label reels in a plastic bag, especially paper label reels.

02 Application

The adhesive strength of the labels depends on the substrate. If a label does not work as desired, please contact us via the contact form. We will be happy to find a solution for your specific application.

Sale exclusively to business customers


We ask for your understanding that we sell exclusively to business customers in Europe. Therefore we ask you to indicate your company tax number. We reserve the right to request proof of business license to explicitly exclude sales to private individuals. 

The invoice and recipient address of the company must be in Europe.

If no proof of business license is available, the order will not be accepted by us and any advance payment made will be refunded.

Do you have another question?

Feel free to contact us. Our team is available between Monday and Friday from 8 a.m. to 5 p.m.
Contact us

Our terms and conditions!

Here you will find a summary of our terms and conditions.
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